yotpo conversion tracking Nest Bedding prides itself on a very high level of customer service – Nest Bedding®
Lifetime Renewal Exchange

A comfort layer exchange you can redeem once, at any time, to alter the feel of your mattress or to increase its lifespan (this option saves you time and money while reducing waste).

A little bird told us you live near a Nest Bedding showroom.

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Customer Service at Nest Bedding

Categories: customer service
Sure, you can find mattresses and bedding at Nest Bedding. And you can find those items at any store in the San Francisco Bay Area. But  what we pride ourselves on is our customer service. GREAT customer service. When we fail at providing great customer service, I feel we have failed at our fundamental goal as a business.

Yes, we have amazing beds. AWARD winning beds in fact. Well priced, well built and some of the best in the business. But our staff I feel is what sets us apart from other stores. I personally train each of our staff members to give the highest level of attention to our valued customers. We understand that buying a mattress or bedding is a personal decision, and our staff is trained to ask specific questions in an effort to solve your issues.

At times we may drop the ball. We are human after all. And when we do, please let us know! We won't get angry! If your new memory foam mattress sleeps hot or your new organic latex mattress is too firm, please let us know. Or maybe we were having a bad day and didn't attend to you the way we should. Please express your displeasure and give us a chance to make it up to you. Our goal is your total satisfaction.

When you read our Yelp reviews, you will see a consistent theme: satisfied customers who received amazing service. It is the hallmark of our company. 

Nest Bedding is here to serve YOU!

Select Location

Santa Monica Showroom

Address

1311 Montana Ave. Suite A
Santa Monica, CA 90403

Call this location

Hours

Mon11AM–7PM
Tue11AM–7PM
WedClosed
ThuClosed
Fri11AM–7PM
Sat11AM–7PM
Sun11AM–7PM

Chico Showroom

Address

1905 Notre Dame Blvd. Suite 140
Chico, CA 95928

Call this location

Hours

MonClosed
TueClosed
Wed10AM–6PM
Thu10AM–6PM
Fri10AM–6PM
Sat10AM–6PM
Sun10AM–6PM

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