yotpo conversion tracking A detailed explanation of our privacy policy – Nest Bedding®
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Nest Bedding Privacy Policy

Last Reviewed: August 4, 2021
 
Your use of the Website is subject to our Privacy Policy.
Nest Bedding (“We”) respect your privacy and are committed to protecting it through our compliance with this privacy policy. This privacy policy discloses the privacy practices for www.nestbedding.com (our “Website”). This privacy policy applies solely to information collected by our Website. It does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

View our US Laws Compliance Page.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


This privacy policy will notify you of the following: 
1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data. 
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 888-992-2001 or via email at customerservice@nestbedding.com


No Minors/User Responsibilities
You may only use the Web Sites if you are at least 18 years of age and can enter into binding contracts (our site is not available for use by minors). If we learn we have collected or received personal information from a child, we will delete that information. If you believe we might have any information from or about a child, please contact us at customerservice@nestbedding.com.
You are responsible for maintaining the secrecy of your passwords, login, and account information. You will be financially accountable for all uses of our Website by you and anyone using your password and login information. You may only use our Website to make legitimate applications, reservations, or purchases. You may not use our Website to make any false, fraudulent, or speculative application or reservation or any application or reservation in anticipation of demand; to post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; or for any other purpose that is unlawful or prohibited by this privacy policy. We may, at any time and without advance notice or liability, terminate or restrict your access to all or any component of our Website.


Information Collection, Use, and Sharing
We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“Personal Information”).
We collect your Personal Information directly from you when you provide it to us.
We are the sole owners of the information collected on this Website. 
We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. 
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
You should be aware that if you voluntarily disclose Personal Information (for example, username, email address) on a bulletin board, chat room, or on any other user- or member- generated pages, that information can be collected and used by others and may result in unsolicited messages from other parties.
 
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information: to present our Website and its contents to you; to provide you with information, products, or services that you request from us; to fulfill any other purpose for which you provide it; to provide you with notices about your account; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; to notify you about changes to our Website or any products or services we offer or provide though it; to allow you to participate in interactive features on our Website; and in any other way we may describe when you provide the information. We may also use your information to contact you about our own goods and services that may be of interest to you. 
 
Text Marketing and Notifications/Opt-Out
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
 
Disclosure to Third Parties 
We have made contractual arrangements with affiliates, service providers, partners, and other third parties (“Service Providers”) to process your Personal Information on our behalf. Our Service Providers may need to use some of your information in order to perform tasks between our respective sites and to deliver products or services to you or to us. For example, we must release your credit card information to the card-issuing bank to confirm payment for Products purchased on the Site, release your address information to the delivery service to deliver products that you ordered and provide order information to third parties that help us provide customer service. Other Service Partners include third parties who operate and maintain our Site and provide marketing services. In general, the Service Providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to you or us.
Many of our third-party Service Providers, such as payment gateways and other payment transaction processors, have their own privacy policies governing the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction other than either you or us. So, if you elect to proceed with a transaction, then your information may become subject to the laws of the jurisdiction(s) in which that Service Provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. We encourage our Service Providers to adopt and promote strong privacy policies. However, the use of your information by our Service Providers is governed by the respective privacy policies of those providers and is not subject to our control. Except as otherwise discussed in this Policy, this document only addresses the use and disclosure of information we collect from you. We are not responsible for the policies or practices of third parties.
Shopify Inc.: Shopify provides us with an online e-commerce platform that allows us to sell our products to you over our Site. Some of your personal identification information is stored through Shopify’s data storage, databases, and the general Shopify application. Your credit card information is never stored on our servers. We understand that Shopify stores your personal identification information on a secure server behind a firewall. Your personal identification information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our Site and its service providers. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Policy found at https://www.shopify.com/legal/privacy.
We collect information about your online activity when you interact with our Website. To opt out of social media site ad tracking and analytics, you can use your browser controls to opt out, or go directly to our partners listed below to disable social media tracking and analytics on this device.
Google: To opt out of Google ad tracking and analytics, you can choose to block certain ads, or opt out or adjust ad personalization in Google’s ad settings.
Facebook : To opt out of Facebook ad tracking and analytics, follow the Facebook opt out instructions here.
Practical Tip: These opt out tools are limited to the device and web browser you use to opt out because they work off of your device ID or browser ID.  If you use another device or browser, you will need to opt out on each device and browser.  If you block or clear cookies from your browser, it may remove the opt out setting, requiring you to opt out again.
We may also disclose your Personal Information: to comply with any court order, law, or legal process, including to respond to any government or regulatory request; to enforce or apply our terms of use https://www.nestbedding.com/pages/terms-of-service and other agreements, including for billing and collection purposes; or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers, or others.


Links to Other Sites
Our Products may include links to the websites of our business partners, vendors, advertisers, or other third parties. These other websites are outside of our control. Please be aware that these websites may collect information about you and operate according to their own privacy practices which may differ from those contained in our Policy. We encourage our users to read the privacy policies of each and every website and application that they interact with. We do not endorse, screen, or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.
 
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt-out by at any other time by sending us an email stating your request to customerservice@nestbedding.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. 
California residents may have additional personal information rights and choices. Please see the California Privacy Rights section herein for more information.
 
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. 
You can do the following at any time by contacting us via email at customerservice@nestbedding.com or via phone at 888-992-2001:

- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.


California Privacy Rights
If you are a California resident, California privacy laws permit you to make requests to access categories and specific pieces of personal information about you, as well as to request to delete personal information about you and opt-out of “sharing” your personal information with third parties.
To make such a request, please call at 888-992-2001 or send an email to customerservice@nestbedding.com.
Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision on whether to participate. If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact Customer Service at customerservice@nestbedding.com.
 
Security
We take precautions to protect your information. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
 
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

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Santa Monica Showroom

Address

1311 Montana Ave. Suite A
Santa Monica, CA 90403

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Hours

Mon11AM–7PM
Tue11AM–7PM
WedClosed
ThuClosed
Fri11AM–7PM
Sat11AM–7PM
Sun11AM–7PM

Chico Showroom

Address

1905 Notre Dame Blvd. Suite 140
Chico, CA 95928

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Hours

MonClosed
TueClosed
Wed10AM–6PM
Thu10AM–6PM
Fri10AM–6PM
Sat10AM–6PM
Sun10AM–6PM

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